We want you to love what you’re wearing. If something isn’t right, here’s how returns and exchanges work.
The basics
- You have 30 days from delivery to start a return or exchange.
- Items must be unworn and unwashed, in the same condition you received them.
- Return shipping is paid by the customer, unless we made a mistake (see below).
- Limited Edition pieces can be exchanged for a different size, but can’t be returned for a refund.
Exchanges
Need a different size or color? We’re happy to swap it, as long as the one you want is in stock. Once your return arrives and we’ve checked it over, we’ll ship your new item out and cover the shipping on the replacement.
Not sure about sizing? Check the size chart on each product page before ordering. Every chart uses the exact measurements of the garment it’s printed on.
Returns and refunds
If you’d rather have your money back, send the item back within 30 days of delivery. Once we receive it and confirm it’s unworn and unwashed, we’ll refund you to your original payment method, usually within 5–7 business days. Your bank may take a few extra days to show it.
Original shipping costs aren’t refundable, unless the return is because of our mistake.
Limited Edition pieces
Because only 50 of each Limited Edition piece are made, they can be exchanged for a different size while that size is still available, but they can’t be returned for a refund. If the size you need has sold out, reach out and we’ll work with you to find a solution. Defective or damaged Limited Edition pieces are always covered, as below.
Damaged, defective or wrong item?
That’s on us. If your order arrives with a printing flaw or damage, or we sent the wrong item or size, let us know within 14 days of delivery and include a photo. We’ll send a replacement or give you a full refund, and we’ll cover all shipping costs.
What we can’t accept
- Items that have been worn, washed or altered
- Items returned more than 30 days after delivery
- Returns sent back without contacting us first
How to start a return or exchange
- Reply to your order confirmation email with your order number, the item you’re sending back, and whether you’d like an exchange (and which size) or a refund.
- We’ll reply with the return address and instructions.
- Pack the item securely and ship it with tracking. We recommend a tracked service, since we can’t be responsible for returns lost on the way back to us.
Returns from Canada and Mexico follow the same policy. Return shipping and any customs fees on the way back are the customer’s responsibility.
Questions?
Just reply to your order confirmation email and we’ll help however we can.