Every order is printed and packed with care. Here’s what to expect once you check out.
Processing time
Most orders are printed, packed and shipped within 3–5 business days (Monday to Friday, not counting holidays). Limited edition pieces ship on the same schedule. During new drops and busy seasons it can take a little longer, and we’ll let you know if anything is going to be delayed.
As soon as your order ships, you’ll get an email with your tracking number.
Shipping rates
| Ship to | Cost | Delivery after shipping |
|---|---|---|
| United States | $10 · free over $150 | 2–5 business days |
| Canada | $15 | 5–10 business days |
| Mexico | $20 | 7–14 business days |
Delivery times are carrier estimates and start once your order ships, so allow for processing time as well. Your full total, including shipping, is shown at checkout before you pay.
Where we ship
We currently ship to the United States, Canada and Mexico. We hope to reach more countries soon.
Duties and taxes (Canada and Mexico)
Orders shipping to Canada or Mexico may be charged import duties, taxes or brokerage fees by customs or the carrier. These fees aren’t included in our prices or shipping costs and are the customer’s responsibility. If a package is refused because of these fees, the original shipping cost can’t be refunded.
Check your address
Please make sure your shipping address is complete and correct before you place your order. If a package comes back to us because of an incorrect or incomplete address, we’ll gladly send it out again once the new shipping cost is covered.
Need to change your address? Reply to your order confirmation email as soon as possible. Once an order has shipped, we can’t change where it’s going.
Lost, stolen or damaged packages
If your tracking hasn’t moved in 7 days, or your order arrives damaged, reply to your order confirmation email within 14 days of delivery (or the expected delivery date) and we’ll make it right. Please include your order number, and a photo if anything arrived damaged.
If tracking shows your package was delivered but you can’t find it, check with neighbors and your local post office first. We’ll help you file a claim with the carrier, but we can’t replace packages marked as delivered to the address given at checkout.
Questions?
Just reply to your order confirmation email and we’ll get back to you as soon as we can.